Staffordshire Police

Neighbourhood team

The Norton Canes neighbourhood team include police sergeants, constables, police community support officers (PCSOs) and special constables, who work closely with local authority colleagues to make your community an even safer place to live.


It’s easy to keep in touch with your local beat bobby or PCSO via their digital Airwave radio.

  • dial 0300 123 2345 and listen to the instructions
  • when prompted enter their Airwave number (shown next to their photo)
  • a recorded message asks you to ‘state your name so the call can be announced’ – just say your name so the officer knows who’s calling

If the officer is on duty, their radio rings like a mobile phone and you’ll be connected. If they’re off duty or dealing with victims, witnesses or offenders, your call goes to the officer’s individual voicemail box.



Norton Canes Library


Norton Canes library and Community Hub has been funded by the Big lottery Community Libraries fund.
The building re-opened to the public on Monday September 28 after it closed on December 30 last year, to make way for a brand new million pound library and community hub.

Services within the new library and community information hub include:

  • Book, and access to loan of CDs and DVDs
  • Activities for all ages
  • Free computer and internet access
  • Meeting rooms available for booking
  • And lots more

Postal address:
Burntwood Road
Norton Canes
WS11 9RF

Telephone: 01543 279592

Opening Hours
Monday:  2.00pm – 6.00pm
Tuesday: 9.00am – 5.00pm
Wednesday: CLOSED
Thursday: 9.00am – 7.00pm
Friday: 9.00am – 5.00pm
Saturday: 9.00am – 1.00pm
Sunday: CLOSED

Access & Facilities
Car Parking
Car parking spaces are available as well as disabled parking

Level approach to building

Accessible to all users

Disabled toilets, Meeting rooms


Staffordshire Police crest

Staffordshire Police Citizens’ Panel

Staffordshire Police Citizens’ Panel provides a genuinely representative ‘voice’ for the diverse communities of Staffordshire in key decisions of Staffordshire Police and the development and review of its services.

The Panel is currently made up of 3,000 people from across Staffordshire who regularly share their views and ideas on a wide range of policing issues.

We would like to increase our panel membership so that we can give even more people living in Staffordshire a strong and credible voice in the decisions we make. Increasing our panel membership will also provide us with the opportunity to ask questions that are much more local to where people live.

We can only be successful if we understand and deal with what matters to the public.  However, we recognise that opportunities for you to let us know your views must be as convenient to you as possible.

By joining our Citizens’ Panel you can let us know your views from the comfort of your own home.  You will simply be required to complete three short surveys a year to inform key decisions of Staffordshire Police.  You can complete these surveys in a method of your choice including on-line, via Facebook or via traditional post.

We will keep you updated with Panel newsletters and keep you informed about workshops and events that you can get involved in if you wish to do so.

To join please visit our website at and complete the online recruitment form.

For further information, please contact Natalie Wilford on 01785 232284 or email


Norton Canes Parish Council

Jubilee Gardens

Jubilee GardensThe Parish Council have developed a piece of land in the centre of the village which has been called Jubilee Gardens.  This has transformed this area into a focal point of the village with shrubs and flowers together with benches where people can sit.

This area also recognises the mining heritage of the village and an information board has been installed giving a small resume of the history of the mining which took place in the village.

A mining truck, courtesy of Heath Hayes Primary School who have kindly donated this to the Parish Council, sits in the centre of the development.  We have received positive feedback from residents who value the development and feel that this enhances the presentation of the village.

Norton Canes Parish Council

New Cemetery Facility


The Parish Council are still taking forward the new cemetery on land adjacent to the churchyard at St.James Church.  This has been a very long process with a number of barriers that we have had to resolve.  Planning permission was granted on the 4th March 2020 and legal proceedings have now been commenced with regard to the access pathway from the church to the new cemetery site.   The Parish Council will become the Burial Authority for the new cemetery and will not be the responsibility of the Church.  The Parish Council already have money in its Reserves to purchase the land and will be looking into financing the project going forward.  There is still a lot of work to do but we are confident that we can take this project forward.  If you have any queries relating to this Project and would like further information please contact the Clerk on 01543 276812 or email



A new planning application for an extension to the cemetery at St.James Church has been submitted to the District Council and it is hoped that a decision will be made in August. The new application includes the access pathway to the new site which is adjacent to the existing churchyard. It also addresses the issue relating to the internal wall between the new and old churchyards. The full application can be viewed at ref number CH/19/235
If you have any queries about this project please contact the Clerk on 015433 276812 or
Regular updates will appear on the website and in the quarterly newsletters.


The provision of a new cemetery at St.James Church is still ongoing.  There are lots of issues to be resolved which has culminated in a delay in taking the project forward.  We will continue to update you in our quarterly newsletter and on the Parish Council website:  If you have any queries regarding the new cemetery please contact the Clerk on 01543 276812 (Mon – Fri 10 a.m. to 2 p.m.) or


The Parish Council are continuing to look at a new cemetery site adjacent to the existing Churchyard at St.James Church and working with the Church and the Diocese in looking for a solution to the repair/replacement of the Edwardian Wall which is considered as the best access pathway to the new cemetery. Further updates will be available in future newsletters and on the Parish Council website at


The Parish Council have been working on the new cemetery Project for sometime. The outcome of the Public Consultations was that the residents of Norton Canes wished to have its own cemetery located near to St.James Church.

The testing of the site has now taken place and it has been confirmed that the site can be used for burials. The Parish Council are now looking at the most appropriate pathway for access to the new site.

The proposal for the new pathway will be put before the Parochial Church Council in July 2017 and following the outcome of that meeting the Parish Council will decide the next steps for this Project.

If you have any queries relating to this Project please contact the Parish Clerk on 01543 276812 office hours Monday to Friday 10 a.m. to 2 p.m. or alternatively email: